Shipping policy

Domestic Shipping Policy

All Orders are processed within 1-2 business days. Please note: Shipping orders will not be fulfilled or shipped from our warehouse on weekends or holidays.

Shipping Rates, Costs, and Methods

Shipping charges for your orders will be calculated and displayed at checkout.

• Shipping method: FedEx Standard
• Shipment cost:
  • Drop-shipping services provide convenient delivery and access to the latest inventory. To be eligible for shipping, your order must meet the minimum threshold of $220 or higher. All drop-ship orders will be charged a shipping fee of up to $25.00 (FedEx Standard Shipping). Delivery orders are accepted round-the-clock, seven days a week, and are typically processed within 1–2 business days from the date of order placement. It’s important to note that shipping cannot be consolidated with pickup orders.
  • In the event that shipping charges exceed $25.00, the patient will be notified, and explicit authorization will be required prior to charging the credit card on file. For shipping charges totaling $25.00 or less, the applicable amount will be automatically applied to the final invoice and reflected in the total amount at checkout.
    
  • Items purchased for pickup are excluded from the $220.00 shipping minimum. Pickup orders will be charged to the credit card or bank account on file, and products must be collected in person on the designated curbside pickup dates listed.
• Estimated delivery time is between 4-5 business days from date the order was processed. The expected delivery dates may vary based on the routes and schedules of your local FedEx courier.

Shipment confirmation & Order Tracking

Once your order has shipped from the distribution warehouse, we will provide an update via email which will contain your shipment tracking number(s). Tracking numbers are typically provided within 48 hours from the date the order is fulfilled by the Ideal Protein Warehouse.

Missing or Lost Packages